Privacy Policy

Introduction

Last updated: 3/9/2025

At FlowRabbits, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our extensions.

Information We Collect

We collect information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Contact us for support

We also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type
  • Device information
  • Usage data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process your orders and transactions
  • Send you marketing communications (with your consent)
  • Improve our services and website
  • Respond to your inquiries
  • Provide technical support
  • Send service updates and notifications
  • Analyze service performance and usage

Data Sharing and Third Parties

We may share your information with:

  • Service providers who assist in our operations
  • Payment processors for handling transactions
  • Analytics providers (in anonymized form)
  • Law enforcement when required by law

Data Retention

We retain your information for:

  • As long as your account is active
  • As needed to provide our services
  • As required by law
  • Until you request deletion

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data
  • Withdraw consent

Cookie Policy

We use cookies to:

  • Maintain your session
  • Remember your preferences
  • Analyze website usage
  • Improve user experience

You can manage cookie preferences through your browser settings.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data backups
  • Regular security updates

Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect information from children.

International Data Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the new policy on our website
  • Sending you an email notification
  • Displaying a notice in your account

Contact Us

If you have any questions about this Privacy Policy or need to exercise your rights, please contact us at: flowrabbits@1990quebec.com

California Privacy Rights

California residents have additional rights under the CCPA/CPRA, including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising these rights

Legal Basis for Processing (for EU users)

For users in the European Union, we process your data based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Your consent